FAQ

Privacy Policy

Effective Date : 22 October 2018

OLFA CORPORATION (“OLFA”, “we”, “us”) values your privacy, and we are committed to protecting and respecting your personal information (“data”) in accordance with our procedures to treat it.

This Privacy Policy(“policy) is designed to explain how we collect, use, share and protect your personal data.

We recommend that you read this Privacy Policy carefully as it provides important information about personal data.

For the purposes of this policy, OLFA CORPORATION having its registered office at Higashi-Nakamoto 2-11-8, Higashinari-Ku, Osaka 537-0021, Japan is the responsible for the processing of your personal data.

Collection and Processing of Personal Data
As a general principle, you can benefit from our online services without disclosing your identity.

We will only collect data that is required to fulfil your specific request. This may include your name, address, email address and telephone number. The enquiry form provided on the website is designed to only capture the required information to fulfil your request. Providing us the data is done by you on a voluntary basis. We use such information for providing to your required materials.

The personal data collected by us in connection with use of the enquiry form are deleted once your request has been processed, or at latest the data will be erased from our database within 14 months from the collection.

You may want us to erase your personal data and you are able to request this by providing details of your request to us, using the enquiry form provided on our website. We will assess your request and either explain to you the reasons we are still required to retain your data, which will be due to a legal requirement or business justification to keep it. If we are able to fulfill your request, we will erase your personal data and inform you of the outcome.

Personal Information and Data Security
‘Personal Information’ is also referred to as ‘personal data.’ It is any information about a person that identifies that person or enables that person to be identified.

Under the applicable data protection law, we are a data controller, because we will determine the purposes, means of use and processing of your personal data. We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

Secure Socket Layer
SSL (Secure Socket Layer: The standard security technology to encrypt and communicate information on the Internet) is used to secure security when you send personal information to us on this website. By using a browser conforming to SSL, your personal information will be sent after automatically encrypted.

Your Rights
You have the right to ask OLFA for a copy of your personal data in order to correct, delete or restrict processing. Your also have the right to request that data you have provided is sent to you in a structured, commonly used and machine-readable format and have the right to transmit that data to another organisation. This can be done by providing details of your request to us, using the methods provided in this policy.

You can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement). Where we have asked for your consent, you may withdraw consent at any time. If you ask to withdraw your consent to OLFA processing your data, this will not affect the legitimacy of the process which has already taken place on the basis of that consent up to the time of withdrawal.

These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep.
If you are not satisfied with how we process your Personal Information, you may contact us using the enquiry format on our website, or notices or alternatively you may file a complaint with the competent supervisory authority for data protection.

Cookies
This website uses Cookies. The information provided by cookies helps us analyse the usage of website and provide you a better browsing experience. Neither the information that the Cookies collect will be used to identify individual user’s identity, nor send an advertisement by e-mail or post. Cookies automatically recognise when you visit our site again. You can block to use Cookies by selecting the appropriate settings in the browser. However, it can potentially result in you being unable to access the full extent of all offerings on our website.

Disclosure of data
As a matter of principle, disclosure to third parties, for commercial or non-commercial purposes, will not take place without your unambiguous consent. However we may disclose your Personal Information to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; for instances, in order to protect our customers (e.g. to prevent spam or attempts to defraud users of our websites), or to operate and maintain the security of our websites (e.g. to prevent or stop an attack on our systems or networks), or to protect the rights or property of OLFA (e.g. to prevent fraud or crime).

To some degree, we utilise service providers for legally stipulated commissioned data processing. In this context, we retain full responsibility for the processing of the data.

To provide you a better service, depending on the place where the enquirer is located, we may share your information and requirements with our responsible sales partners. Depending on the location of the enquirer, data may also be shared in other countries (including the United States and other countries outside the EU/EEA).
In case we share personal information with third parties such as our local representing sales partners, we require that they take appropriate security measures to protect your personal information. We do not allow third party service providers to use your personal information for their own irrelevant purposes, they are only allowed to use and process your personal information for specified purposes and in accordance with our instructions.

Liability for our own content
The content of these web pages has been prepared with the utmost care. However, we cannot accept any responsibility with regard to whether the content is accurate, complete or up to date. As service providers, we are responsible for our own web page content in accordance with general legislation.

Liability for links (content of external providers)
Our own web page content must be distinguished from cross-references (“links”) to web page content maintained by other providers. We have no influence over such content; the relevant provider or operator is always responsible for the content of the web pages we link to.

Changes to this policy
We may occasionally make alterations without prior announcement to this page, which will reflect how we process and look after your data. This is to ensure our commitment to being transparent with you, protecting your information and upholding your rights. If significant changes are made to this policy or the way in which we process your personal data, we will draw your attention to these updates to this policy on our website. Your subsequent website access will then be subject to the new data protection policy.

Queries and Questions
If you would like to know any more information with regards to this privacy policy or have any queries or questions in relation to how we process your personal data then please don’t hesitate to contact us by using the enquiry form on our website, or you can post a written message to us at OLFA CORPORATION, Higashi-Nakamoto 2-11-8, Higashinari-Ku, Osaka 537-0021, Japan.

Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. ("Google") so-called "cookie", which enable us to perform an analysis of your behaviours and usage of our website. The information generated by such cookie in respect of your use of said website (including your IP address) is transferred to a Google server in the US for subsequent memory storage. Google uses the said information to customize their services for you, such as providing recommendations, personalized contents and customized search results.

Google provide the personal information to a third party when set forth by law, or to their affiliates and other trusted businesses or persons to process it for Google, based on Google’s instructions and in compliance with their Privacy Policy and any other appropriate confidentiality and security measures.

You may object to your personal data being used by Google Analytics by installing a so-called add-on in your browser. You can do so by using the following link which will lead you to the relevant Google web page:
https://policies.google.com/technologies/partner-sites?hl=en

Google Maps
In order to facilitate your visit, we offer you the use of Google Maps to display maps and obtain directions. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. These web pages have been accordingly identified for you.
By using this service, you are giving your consent to the collection, processing and use by Google of data which are thereby collected as well as of data which you supply. Please refer to the terms of use for Google Maps under;
https://support.google.com/maps/answer/144349?hl=en-GB&ref_topic=3092425

YouTube
Our website uses plug-ins from the YouTube site, which is operated by Google.  The operator of these pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages which feature a YouTube plug-in, a connection is established to the YouTube servers.
For more information on how to handle user data, please refer to the YouTube Privacy Policy at: https://policies.google.com/privacy?hl=en

Twitter
Functions of the Twitter service are integrated into our website. These functions are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When you use Twitter and the “Retweet” function, the websites you visit are connected to your Twitter account and made known to other users.
You will find further information on this in the Twitter data protection policy, which can be found at http://twitter.com/privacy.
You can modify your data protection preferences on Twitter within your account settings, at: http://twitter.com/account/settings

Facebook ("Like" button)
Our website incorporates what are termed plug-ins (such as the “Like” button) from Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA). When a visit is made to the relevant page on our website, Facebook is informed which of our webpages you have visited with your IP address. If you are logged in as a member of Facebook, this will be associated with your personal Facebook account. When using the plug-in features (for instance, by clicking the “Like” button or submitting a comment), this information is also assigned to your Facebook account; this can only be prevented by logging out of your Facebook account before using the plug-in. For more information on how to handle user data, please refer to the Facebook Privacy Policy at:
https://www.facebook.com/legal/FB_Work_Privacy

Instagram
Instagram operated by Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA) is integrated into our website. When a visit is made to the relevant page on our website, Facebook is informed which of our webpages you have visited with your IP address. If you are logged in as a member of Instagram, this will be associated with your personal Instagram account. When using the plug-in features (for instance, submitting a comment), this information is also assigned to your Instagram account; this can only be prevented by logging out of your Facebook account before using the plug-in. For more information on how to handle user data, please refer to the Instagram Privacy Policy at:
https://www.instagram.com/about/legal/terms/api

LINE
Our website uses features provided by LINE service. These functions are provided by LINE Corporation at Shinjuku Office/JR SHINJUKU MIRAINA TOWER 23rd FL., 4-1-6 Shinjuku,Shinjuku-ku,Tokyo,160-0022, Japan.
Each time one of our pages containing LINE feature is accessed, your browser establishes a direct connection to the LINE servers.
For more information on how to handle user data, please refer to the LINE’s Privacy Policy at;
https://terms.line.me/line_rules?lang=en

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